Privacy Policy
LK Brightstar Cleaning Services respects your privacy. This policy explains what information we collect through this website, why we collect it, and how we keep it safe. It applies to every visitor who books a cleaning service, requests a quote, or contacts us through the site.
What we collect
When you place a booking or an inquiry we collect the details you give us: your name, email address, phone number, the address of the property to be cleaned, and any notes you add about the job (such as a preferred cleaner or a repeat schedule). If you pin a GPS location for your visit, we store those coordinates so your cleaner can find you. If you create an account, we also keep your login email and saved contact details so you never have to retype them.
How we use it
We use your information only to run our service: confirming bookings, assigning cleaners, sending receipts and reminders, processing payments (handled securely by Stripe — we never see or store your card details), and replying to your questions. We may use your email to send occasional offers, and you can opt out at any time.
Who we share it with
We never sell or rent your personal data. We share booking details with the assigned cleaner only — and only what they need to complete your job. Our admin team can access records to manage bookings, payments and complaints.
Your rights
You can ask us at any time to show you the data we hold about you, correct it, or delete your account and records. Just get in touch through the Contact page and we will act on your request promptly. We keep booking and payment records only as long as we need them for accounting and legal purposes.
Last updated: September 2026.